Privacy Policy

Shvel respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [aromahouseonline.com] and use our Products delivery services.

By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information from you in the following ways:

a. Personal Information You Provide

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed via secure third-party gateway)
  • Order details and special instructions

b. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type
  • Referring URLs
  • Pages visited and time spent
  • Cookies and similar technologies

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders
  • Send order confirmations and updates
  • Respond to inquiries and provide customer support
  • Improve our website and services
  • Send promotional emails (if you opt in)
  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Payment processors (razorpay)
  • Delivery partners to fulfill your order
  • Service providers (e.g., IT support, email marketing)

All third-party service providers are required to maintain the confidentiality and security of your information.

4. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your experience, analyze site usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement reasonable security measures to protect your data. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have rights under applicable data protection laws, including:

  • Accessing or correcting your information
  • Deleting your data
  • Opting out of marketing communications

To exercise these rights, contact us at [Insert Contact Email].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.

8. Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: